The hotel was beautifully decorated and welcoming, with clean and inviting spaces. The staff's attentiveness made my stay truly enjoyable, especially as they were quick to assist and eager to ensure my comfort.

Softer seating options would enhance comfort for seniors.

Clean and modern rooms.

My experience was disappointing due to several issues. Despite having a reservation, our room type was not honored and we were given an unsuitable option instead. The hotel also didn't resemble the advertised images, feeling more like a budget motel. This compounded with the rude reception when clarifying our service dog situation made the experience frustrating.

The rooms sport decent size with comfortable beds, a notable setup for families. The breakfast offered a satisfying selection that hit the spot after a long day, hitting all the right marks with various options on display.

There’s a significant issue with cleanliness, including trash left behind and unpleasant odors that linger in some of the rooms. Notably, the pet policy could use better clarity, as misunderstandings can lead to guests being turned away even with service animals in tow. Additionally, the amenities could use some sprucing up. the lock systems on some doors don't function properly, which can be a hassle when returning from a long day exploring.

So, the breakfast hit the spot—hot and tasty even if options ran low by 8 am. Plus, I loved the hot tub space for unwinding after a long day exploring Racine! The room I had, a Standard King, felt clean and cozy—definitely a chill spot to crash.

But can we talk about the soft beds? I like a firm mattress, and this one just swallowed me up. Also, the counter staff seemed a bit distracted—had to nudge 'em for help when I first walked in.

Comfort and Cleanliness

Our stay was pretty solid. The room was super spacious and clean, which made relaxing easy. Plus, there are a ton of restaurants nearby for munchies! On the flip side, the door was a pain to close, heard slamming all night, kinda woke us up. Didn't try the breakfast, so can't say much there.

This hotel fits me perfectly with great amenities like fast wi-fi, free parking, and a fitness center. The staff once helped me print important documents during my first stay, and I remember their kindness. Highly recommend staying here!

Rooms were clean and staff welcoming, but the breakfast offerings were lacking.

I stayed for one night in a Queen Room with Two Queen Beds. The room was spacious and immaculate. The complimentary breakfast was satisfying, with a great variety of options. The staff was attentive and friendly. A pleasant experience. 😊

I really enjoyed my stay with my family, especially soaking in the colorful hot tub and the delicious breakfast spread! We also loved hanging out in the cozy leisure room after a long day. Just wish the Wi-Fi had been a bit faster, but overall, it was a fantastic experience! 😊

great service but minor issues with room setup

The check-in process was smooth and friendly with personalized attention from the staff. The check-in team made us feel valued and catered to our needs right away. The hotel's design seamlessly blends comfort with modern touches, making for a pleasant ambiance. The seating arrangements in the lobby were visually appealing but lacked comfort for extended use, especially for seniors.

The seating options in the lobby were not very comfortable for long periods.